Support
For help with Fracta, start with the FAQ below.
Contact
Email: support@protoductai.com
Put "Fracta" in the subject and include your iOS version and what happened. Never send passwords or verification codes.
FAQ
- How do I delete my account?
- In Fracta, open the Settings tab and choose "Delete account". Your tasks, memos, events imported from Google Calendar, subscription state and more are deleted and this cannot be undone. Cancel your subscription first (next item).
- How do I cancel Fracta Pro?
- In iOS Settings, tap your name, then Subscriptions, select Fracta and cancel. You can also open Manage subscriptions. Deleting your account does not cancel the subscription.
- How do I restore a purchase?
- Use the restore purchases option in Fracta's Settings, signed in with the Apple Account you used to buy.
- How do I disconnect Google Calendar?
- In Fracta's Settings, under "Google Calendar", choose "Disconnect". Imported events are deleted and syncing stops. To also revoke the permission at Google, remove Fracta under Security, then "Third-party apps & services" in your Google Account.
- Can Fracta change my Google Calendar events?
- No. Access is read-only; Fracta never creates, edits or deletes events.
- How do I connect ChatGPT or Claude?
- See the MCP connector docs. Fracta Pro is required.
- How do I disconnect ChatGPT or Claude?
- Steps are in the MCP connector docs.
- Privacy
- See the Privacy Policy.